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Tenant Information

If you are considering renting a property then we hope you find our website of use. Property listings are updated daily and therefore we recommend that you either browse our website or register on our mailing list.

Pets or smoking are not permitted in any of our properties unless by prior consent of the landlord. We do not exclude tenants claiming benefits; however it is at the discretion of the landlord, his mortgage provider or insurer. We would therefore advise people claiming benefits to contact us before viewing any properties.
All our properties will hold a current (CORGI) landlords gas safety certificate at the beginning of tenancy.

All our properties will require all adult tenants to be referenced through an independent credit referencing agency (CRA). In addition two forms of identification will be required, one of which is to include a photograph.


Viewings can be arranged by contacting us. All viewings will be accompanied by a member of staff unless previously arranged by the landlord. Not all of our properties will have room sizes given on the website tenants are therefore advised to take a pen and paper to their viewing and if time permits our member of staff will give measurements on request.

Although television and telephone lines may be present in a property this is not an assurance that there is an aerial present or active telephone line, it is the responsibility of the tenant to make their own enquiries with regards to these services.

A minimum of one months rent will be required in cleared funds on or before the moving in date.
All rents quoted are per calendar month, your rent payment will be set up via standing order, please note it is your responsibility to cancel the standing order at the end of the tenancy. Standing orders will be set up so as to achieve payment to us or the landlord in cleared funds by the due date. We would therefore advise that this is a consideration in your plans for your moving in date.
A tenancy deposit usually amounting to £100.00 greater than one months rent will be required on all properties. This will be required in cleared funds on or before the moving in date.
In an attempt to return tenancy deposits promptly and resolve any disputes, from 6th April 2007 in accordance with new legislation most of our tenancy deposits will be held in a custodial tenancy deposit scheme.

On taking up a tenancy it is the responsibility of the tenant to pay rent, council tax, gas, electricity, water, telephone and television license.

Although it is not compulsory it is recommended that all tenants take out a contents insurance policy, this can be arranged through Milltown Lettings.

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